Reference

Open Your jpcash Privacy Policy

Your wallet data, login checks and game-session records sit inside one Privacy Policy, so you know what we collect before you open an account.

DANA record careOVO wallet logsGoPay device checksQRIS scan records

Browse lobby Read FAQ

Explore How This Policy Applies

jpcash Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account trail starts at the moment you enter a phone number, create a password and confirm wallet access. We use that trail to protect logins, match DANA, OVO, GoPay and QRIS payment records, check withdrawal requests, and keep session logs for titles such as Treasures

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of Aztec or Live Football Odds when they appear in your activity record. We do not sell your personal data. We share limited records only with payment processors, fraud-prevention tools, hosting vendors, or support systems when needed to run your account and answer your request. Access
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to some account functions depends on local law, and privacy requests follow the same rule where local law permits. If a record must be kept for dispute handling, tax, security or payment tracing, we keep it only for that purpose and restrict staff access.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Check Privacy Contact Paths

Fast privacy help matters when your phone, wallet or account access changes. Use live chat in the lobby from 09:00 to 01:00 WIB, send the email form from Help, or raise a request after sign-in through Account > Security. Tell us the payment rail, device type and date so we can trace the right record without asking for extra data.

Team online

Live chat window

Open live chat from the bottom-right bubble during 09:00-01:00 WIB. Ask for privacy help, then share your account name, payment rail and last login date so we can locate the record safely.

Help email form

Use Help > Contact to send a privacy request when chat is closed. We answer with the account email on file, so keep that inbox active before asking for edits or copies.

Account security path

After sign-in, go to Account > Security > Active sessions to flag a device you do not recognise. That path helps us compare IP, browser and login time before any change.

ACCOUNT CONTROLS

Browse Your Data Controls

Privacy is handled inside the account flow, not as a separate promise. We map each data type to a reason: wallet matching, login security, cookie settings, game-session records…

Data we collect

We collect account details you submit, wallet references from DANA, OVO, GoPay and QRIS, device IDs, IP address, browser type…

Payment privacy

Wallet records show rail, timestamp, amount, status and internal reference.

Cookie settings

Cookies keep you signed in, remember language display and help us spot repeated failed logins.

Account security

For account safety, we log password changes, device switches and Active sessions entries.

Retention period

We keep records for as long as needed for wallet tracing, dispute checks, security audits and legal duties.

Change requests

To correct a name, phone number or wallet reference, contact us from the signed-in account.

Ask Privacy Policy Questions

Clear answers help you decide whether to open your account and what to expect after you do. The questions below cover data we collect, wallet records, device logs, cookies, retention, correction requests and support contact paths. If your case involves a payment trace, mention DANA, OVO, GoPay or QRIS in your first message. That detail reduces follow-up questions.

We collect the details you enter, such as account name, phone number and password record, plus login time, device type and IP address. If you add a wallet, the payment rail and reference are added to your account file.

Yes. The policy covers wallet references, transaction timestamps, amount, status and payment rail used on your account. We use those records to match deposits, trace withdrawals and answer payment-related privacy requests.

Yes, ask through live chat during 09:00-01:00 WIB or the Help contact form. We verify you from the signed-in account before preparing a copy, because privacy records may include wallet and device details.

Sign in, open Account > Security, then contact support with the old detail, new detail and payment rail involved. We may ask for phone verification before changing any record linked to withdrawals.

Cookies keep your session active, remember display choices and help detect repeated failed logins across mobile and computer browsers. You can clear them in browser settings, but you may need to sign in again.

We keep records while they are needed for account operation, payment tracing, security checks, dispute handling or legal duties. When that need ends, we delete, anonymise or separate the data from your account.

Access is limited to staff and service providers who need the record for support, security or payment tracing. A Treasures of Aztec or Rocket Crash session is not shared for unrelated use.

Open Your jpcash Privacy Policy

Check Privacy Contact Paths

Live chat window

Help email form

Account security path

Browse Your Data Controls

Data we collect

Payment privacy

Cookie settings

Account security

Retention period

Change requests

Ask Privacy Policy Questions

01 What data does jpcash collect when I open an account?

02 Does the Privacy Policy cover DANA, OVO, GoPay and QRIS?

03 Can I get a copy of my account data?

04 How do I correct my phone number or wallet record?

05 How are cookies used on mobile and computer?

06 How long does jpcash keep privacy records?

07 Who can see my game-session records?

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